Senior Email Marketing Officer
Create audience-first email journeys that inspire supporters to take action and help transform the experience of people living with Parkinson’s.
We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we’ll do that is by engaging and mobilising our supporters through a variety of channels to take action in support of Parkinson’s UK.
In this role, you’ll support the delivery and continual development of a mass email communication strategy, improve mass email communications, and deliver engaging emails as part of an integrated journey model.
This role is being advertised on a fixed term basis, ending in May 2027.
What you'll do
Support the delivery and continual development of a mass email communication strategy
Work with teams across the organisation to devise audience-first email journeys for our supporters
Become a Salesforce Marketing Cloud expert, ensuring we’re using the platform effectively to maximise our strategy
Continuously improve and deliver the decentralisation programme, which is a vehicle for delivering mass supporter email comms alongside our journey framework
Support the Supporter Engagement Manager to improve and deliver audience management processes for Existing Supporters.
What you'll bring
Experience of supporter engagement in the commercial or not-for-profit sectors
Demonstrable experience of communicating with a wide range of supporters with varied audience needs
A proven track record in creating engaging, inspiring and effective email communications, and an understanding of email service providers, ideally Marketing Cloud.
Experience of supporter journey mapping and comms planning
Experience in reporting, evaluating and testing
Knowledge of HTML, photoshop, content management systems (preferably Drupal) and email software (preferably Marketing Cloud)
Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description.
Applications close on Sunday 25 October 2026.
Interviews for this role will be held from Wednesday 4 November 2026.
- Department
- Supporter Experience
- Location
- London Office
- Salary
- £42,165.13/year
- Contract Type
- Fixed-term contract
- Employment Type
- Full time
- Hours per week
- 35 hours per week
- Working location
- Hybrid
- In-person attendance
- minimum on average 2 days per month with flexibility
Written submissions and use of AI
At Parkinson’s UK, we want to connect with the real you. While we welcome the use of generative AI tools to help polish your grammar or structure your thoughts in your CV and supporting statement, please ensure the final submission is written in your own authentic voice. We are looking for your unique, lived experiences, personal impact, and genuine passion.
We would ask that you're transparent about your use of AI throughout your application process.